Refund Policy

1. General Refund Policy

We understand that plans can change, and while we aim to be as accommodating as possible, our refund policy is designed to ensure the best possible experience for all attendees.

Refund Eligibility: Refunds are available for cancellations made at least 30 days before the event date. Cancellations made less than 30 days before the event are not eligible for a refund.

2. Reasons for the 30-Day Refund Policy

Event Integrity: Each cancellation affects the event dynamics. When someone cancels, it impacts the balance and experience for those who attend, as participants may find themselves without a partner during rotations.

Participant Experience: Frequent cancellations can lead to multiple complaints and dissatisfaction among attendees who expect to meet new people but end up sitting alone for extended periods.

Event Quality: Significant last-minute cancellations can disrupt the event, causing delays and requiring the host to spend additional time addressing issues, which detracts from the overall experience for everyone.

Attendee Commitment: Many participants invest time and effort into preparing for and traveling to the event. Poor attendance ratios due to cancellations can lead to disappointment and frustration.

Operational Challenges: Managing no-shows requires considerable effort from the hosts, which can delay the event’s start and affect the overall flow.

Future Implications: Negative experiences due to no-shows can lead to poor reviews and decreased future attendance, ultimately impacting our ability to host successful events.

Advertising Impact: Cancellations waste advertising resources, as blocked spots prevent other interested participants from booking.

Second Chances: Transferring tickets or issuing free tickets for future events often leads to additional no-shows, compounding the initial problem.

3. Alternative Options

If you are unable to attend an event for which you have registered, we offer several alternatives:

Attend the Original Event: You are always welcome to attend the event you initially booked.

Transfer Your Ticket: You can give your ticket to a friend, allowing them to attend in your place.

Sell Your Ticket: You may sell your ticket to someone else, but we are unable to facilitate this resale on short notice.

No-Show: If you simply cannot make it and none of the above options work, you may choose not to attend without the expectation of a refund.

4. Exceptional Circumstances

We recognize that unforeseen circumstances can arise. In cases of extreme emergencies, please contact us as soon as possible. While we cannot guarantee a refund, we will consider each case individually and do our best to assist you.

5. Contact Us

If you have any questions or need assistance regarding our refund policy, please contact us at:

Speed Dating Social Email: matches@speeddatingsocial.com 

Tips for Managing Your Booking

• Plan Ahead: Consider your schedule and commitments before booking an event.
• Transfer Tickets Early: If you know in advance that you cannot attend, arrange for a friend to take your place as soon as possible.
• Sell Tickets Promptly: Use social media or personal networks to sell your ticket if needed, giving potential buyers enough time to plan.

By understanding and following our refund policy, you help us ensure a better experience for all participants and maintain the quality of our events. Thank you for your cooperation and support.

We look forward to seeing you at our events and hope you have an enjoyable and memorable experience with Speed Dating Social.