Privacy Policy — Speed Dating Social

Speed Dating Social. Email: matches@speeddatingsocial.com. Website: speeddatingsocial.com. Speed Dating Social is the data controller responsible for your personal information collected through our services. For all privacy-related enquiries, corrections, or complaints, please contact us directly at the email address above.

We collect personal information that is reasonably necessary to provide our event services and operate our business. The types of personal information we collect include identity and contact information such as full name, email address, phone number where provided, date of birth or age range, and gender. We collect event and booking information including event registrations and attendance records, age bracket selections, event preferences such as event type and location, match selections made through the Matching App 4.0, and feedback and survey responses submitted after events. We collect payment information including ticket purchase records processed through Eventbrite and our third-party payment processors, transaction identifiers and booking reference numbers. We do not store your full credit card or payment card details — these are handled entirely by our payment processors under their own security and compliance frameworks. We collect website and app usage data including IP address, browser type and version, device type and operating system, pages visited and time spent on our website, referring URLs, cookie identifiers and session data. We collect communications data including emails, enquiries, and other correspondence you send to us, and social media interactions where you contact us through our official accounts. In limited circumstances — for example, where you attend a specialist event such as a disability-inclusive night or a faith-based event — we may collect sensitive information within the meaning of the Privacy Act, such as information about health, disability, or religious beliefs. We will only collect sensitive information with your express consent and where it is reasonably necessary for the services you have requested. You are not required to disclose sensitive information to attend a general Speed Dating Social event.

We collect personal information directly from you when you register for an event via our website or Eventbrite, complete a booking form, contact us by email, subscribe to our mailing list, or provide feedback after an event. We collect personal information through the Matching App 4.0 when you sign in at an event using the QR code and event code, and when you submit match selections during or after the event. We collect personal information automatically through cookies and analytics tools when you visit our website. We collect personal information through third parties, including Eventbrite, our ticketing platform, and payment processors, who may share booking and transaction information with us in accordance with their own privacy policies. We collect personal information through social media if you contact us through our social media accounts or interact with our content on platforms such as Instagram or Facebook. We will not collect personal information about you from third parties without your knowledge unless it is unreasonable or impractical to collect it directly from you and we have a lawful basis for doing so.

We collect, hold, use, and disclose your personal information for event management and delivery, including processing your event registration, confirming your booking, managing attendance records, running the in-person speed dating event, operating the Matching App 4.0, and delivering your match results the morning after the event. We use personal information for communication, including contacting you about your booking, sending event reminders, providing your match results, responding to enquiries and feedback, and sending administrative notifications relevant to your participation in our events. We use personal information for marketing and promotions, including sending you information about upcoming Speed Dating Social events, special offers, new event types, and other relevant promotions. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Opting out of marketing communications will not affect transactional communications related to bookings you have made. We use personal information for service improvement, including analysing how our website and services are used, understanding attendee satisfaction, improving event formats, and developing new offerings. We use personal information for safety and compliance, including maintaining a safe environment at our events, complying with our legal obligations, responding to complaints, and enforcing our terms and conditions including our refund and transfer policy. We use personal information for business operations, including processing payments, maintaining our business records, managing our relationships with third-party service providers, and conducting internal reporting and analytics. We will not use your personal information for purposes that are incompatible with the above without your consent.

We may disclose your personal information to mutual matches. The core function of our service involves disclosing your name and email address to other event attendees who have mutually selected you as a match through the Matching App 4.0. By attending our events and using the app, you consent to this disclosure. Match results are only shared where both parties have independently selected each other — no one-sided selections are disclosed. We may disclose your personal information to third-party service providers, including Eventbrite, our ticketing and event registration platform; payment processors to handle ticket transactions securely; email service providers to distribute event communications, reminders, and match results; website analytics providers including Google Analytics to understand website traffic and usage; and cloud storage and software providers who host or process data on our behalf. All third-party service providers engaged by Speed Dating Social are required to handle your personal information in accordance with applicable privacy laws and are not permitted to use your information for their own purposes. We may disclose your personal information where required or authorised to do so by law, including in response to a court order, subpoena, or request from a law enforcement or regulatory authority. We will take reasonable steps to notify you of any such disclosure where we are legally permitted to do so. In the event of a merger, acquisition, restructure, or sale of some or all of our business or assets, your personal information may be transferred to a successor entity. We will take reasonable steps to ensure that any such transfer is subject to appropriate privacy protections, and we will notify you of any material change in how your information is handled. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

The Matching App 4.0 is used at all Speed Dating Social events to facilitate anonymous match selection during and after the event. When you sign into the app at an event, you provide your name, event code, table number, and email address. Your match selections, Match or Friend, are recorded anonymously during the event — no other attendee can see your selections in real time. Match results are processed after the event and disclosed only where both parties have selected each other. Match results, including the name and email address of your mutual matches, are sent to your nominated email address by 8:00 AM the morning following the event. Your match data is retained by us for internal records and service improvement purposes and is not shared with third parties except as described in Section 5.

Speed Dating Social takes reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include encryption of data in transit using industry-standard TLS/SSL protocols; password protection and access controls on systems that hold personal information; limiting access to personal information to authorised personnel who require it to perform their roles; use of reputable third-party platforms including Eventbrite and cloud hosting providers that maintain their own security certifications and compliance frameworks; and regular review of our data handling practices. We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes. Where personal information is no longer required, we will take reasonable steps to destroy or de-identify it securely. In the event of a data breach that is likely to result in serious harm to any individual whose information is involved, we will comply with our mandatory data breach notification obligations under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse website usage. Essential cookies are required for the website to function correctly, including session management and security features. These cannot be disabled. Analytics cookies are used to collect information about how visitors use our website, including pages visited, time on site, and referral source. We use Google Analytics for this purpose. The information collected is aggregated and does not identify individual users. Marketing cookies are used to track visits to our website and deliver advertising that may be relevant to your interests on third-party platforms. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. For information about how Google Analytics collects and processes data, please refer to Google's privacy policy at policies.google.com/privacy.

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have rights in relation to your personal information. You have the right to request access to the personal information we hold about you. We will respond to access requests within a reasonable timeframe and in accordance with APP 12. We may charge a reasonable fee for providing access in certain circumstances. If you believe that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you have the right to request that we correct it. We will take reasonable steps to correct the information or, if we disagree that correction is necessary, we will provide you with a written explanation. In certain circumstances, you may request that we delete or de-identify personal information we hold about you. We will comply with such requests where we are not required to retain the information for legal, regulatory, or legitimate business purposes. Where we rely on your consent as the basis for processing your personal information, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any marketing email or by contacting us at matches@speeddatingsocial.com. To exercise any of the above rights, please contact us at matches@speeddatingsocial.com with your request. We may need to verify your identity before processing your request.

Speed Dating Social is an Australian business and we store and process personal information primarily in Australia. Some of our third-party service providers — including Eventbrite, Google Analytics, and our email distribution platform — may store or process data on servers located outside Australia, including in the United States. Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure that those recipients handle your information in a manner consistent with the Australian Privacy Principles, including through contractual data protection obligations. By using our services, you consent to the transfer of your personal information to overseas recipients for the purposes described in this policy.

Speed Dating Social events are strictly for individuals aged 18 years and over. Our services are not directed at, and we do not knowingly collect personal information from, anyone under the age of 18. If we become aware that we have collected personal information from a person under 18 without appropriate consent, we will take prompt steps to delete that information from our records.

Our website may contain links to third-party websites, including Eventbrite and social media platforms. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or the services we offer. The updated policy will be posted on our website with a revised "last updated" date at the top of the document. Where changes are material, we will take reasonable steps to notify you — for example, by sending a notification to the email address associated with your account or by displaying a prominent notice on our website. We encourage you to review this policy periodically. Your continued use of our services after any update to this policy constitutes your acceptance of the revised terms.

If you believe that Speed Dating Social has handled your personal information in a manner that does not comply with the Privacy Act 1988 (Cth) or the Australian Privacy Principles, we encourage you to contact us in the first instance so that we can attempt to resolve your concern. Step 1 — Contact us directly: Email: matches@speeddatingsocial.com. We will acknowledge your complaint promptly and aim to provide a substantive response within 30 days. Step 2 — Office of the Australian Information Commissioner (OAIC): If you are not satisfied with our response, or if you do not receive a response within a reasonable time, you may lodge a complaint with the OAIC. Office of the Australian Information Commissioner. Website: oaic.gov.au. Phone: 1300 363 992. GPO Box 5218, Sydney NSW 2001.

For all privacy-related enquiries, access requests, correction requests, or complaints, please contact Speed Dating Social. Email: matches@speeddatingsocial.com. Website: speeddatingsocial.com. We are committed to resolving privacy concerns promptly and transparently. This Privacy Policy was prepared in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable guidance issued by the Office of the Australian Information Commissioner. It is effective from 1 January 2026.